Troubleshooting

Date:2014-11-06

 Batteries

Be sure your batteries are fully charged. When you insert your battery into a charger, the battery light should blink several times and the charger light should change from either green to red or blue to red (varies depending on model). When the charge is complete, the light to return to its original color (usually green). This LED light may pulse in red, green or blue even when charge is complete. This is normal. If the battery LED does NOT light up AND no vapor is produced when you attempt to use it, this usually means that it needs to be charged or the battery is faulty. Charge the battery and try again.

If the battery LED does light up and no vapor is produced when you attempt to use it: Try using and testing this battery using a different atomizer. If this battery works with all other atomizers, then this battery is not faulty.

Cartomizers

If you suspect that an cartomizer is faulty, test it using other batteries. If this cartomizer will not work with any batteries then it is probably faulty. If it will work with one battery but not the other, then the problems lies in the batteries.

Be sure cartridges are properly filled with liquid.

Poor vapor production: Add 1-2 drops of liquid directly into the atomizer. If this does not help, try draining the atomizer (see above article for instructions). Take long and slow inhalations to produce more vapor. This gives the atomizer more to to heat the eLiquid.

Poor vapor production from new atomizer: Some atomizers need to be "broken in". To do so, simply use the atomizer for 1-2 hours. You should notice improved vapor production with use. Draining and refilling the atomizer may shorten "break in" time.

Atomizers will begin to produce less vapor and perform poorly when they near the end of their lifespan.

Poor Vapor Production

Try preheating your atomizers. Hold down the button on your (manual switch) battery for 2 seconds before inhaling. Take longer and slower inhalations.

Batteries

1) Does the button LED light up when you push it? IF YES: Then try testing the battery with multiple atomizers. If you've tried several working atomizers and it does not produce any vapor, the battery might be defective or you're experiencing a contact issue. IF NO: The battery might be locked. Most Ego Batteries have a button lock/unlock feature. To unlock the battery, push the button 6-7 times within 1.5 seconds. The button will flash indicating a switch in modes.

2) Does the button LED flash or light up when it is attached to a charger? IF YES: Fully charge the battery. The charger light will turn red during the charge and back to green when the charge is complete. Once the battery is fully charged, if it still does not power any atomizers, then it might be a contact issue (usually due to over-fastening). IF NO: It could be a contact issue, defective charger or defective battery. For contact issue, see video below. If the charger works on other batteries, then it's probably not the charger.

Which eLiquid should I buy? I am searching for a flavor that resembles the brand that I smoke.

Most eLiquid tobacco flavors are slightly sweetened and do not taste like cigarettes. As you begin to use an e-cig, you will see what I mean. We recommend purchasing 2-3 bottles of various flavors to find the flavor most suitable for you.

Why am I experiencing a harsh burnt taste from my device?

Atomizers have a built in wire-coil, similar to one found in a light bulb. This wire-coil heats up to vaporize eLiquid. The unpleasant burnt taste is always a sign that there is a lack of eLiquid in the wire-coil. This can be true even if your cartridge or tank is full of eLiquid.

Solution: If you are able to locate the wire coil (usually right under the mouthpiece), add 1-2 drops of eLiquid directly onto the wire-coil and let it soak for 15-30 seconds. This should resolve the issue. If the burnt taste comes back, repeat the steps mentioned above. For most atomizers, it is necessary to repeat this several times until the atomizer is properly "broken-in".

When you first fill the tank, let it sit for 5-10 minutes before using it. Wait until the rope wick turns from white to a clear, translucent color. The rope wick needs time to soak and draw liquid onto the wire-coil. This is known as "priming" and will help avoid any burnt tasting vapor.

The viscosity of your liquid can also cause an issue. Full VG liquid is usually to thick and will not absorb well in rope wicks unless it is diluted with a small amount of water. Our VG blend eLiquid is diluted with about 8% distilled water to prevent this issue.

If the liquid you are using is to thick, try diluting it with distilled water. Add 1-2 drops of distilled water into your Clearomizer along with eliquid, shake well, take a test puff and repeat if necessary. Do not add more than 1-2 drops of water at a time. Over-diluting can cause your tank to leak

how do I care of my e-cigarette?

Date:2014-11-06

 Atomizers

  • Drain every 2-3 days to maximize vapor production and lifespan: Remove the cartridge from the atomizer. Roll up a piece of tissue and insert it half way into the atomizer in place of the cartridge. Then blow into the hole located in the end of the atomizer that connects to the battery. Use canned air if available. This should force all the excess liquid from the atomizer into the tissue.
  • After draining the atomizer, add 1-2 drops of eLiquid directly into the atomizer when you are ready to use it again.
  • Most atomizer heads can be rinsed in hot water and reused.

Batteries

  • Charge batteries for 4-5 hours initially.
  • All atomizers leak into the battery contact (the threaded part that connects to an atomizer). Periodically clean the battery contacts using a Q-Tip and always before charging the battery.
  • Detach atomizer from battery when not in use. An atomizer can leak liquid. Liquid in the battery can cause it to malfunction.

eLiquid

  • eLiquid should be stored in a cool, dark area away from direct sunlight.
  • eLiquid, cartridges, atomizers, and e-cig's in general may contain nicotine and should be kept out of reach from children and pets.

what is resistance?

Date:2014-11-06

Resistance is a term that describes the forces that oppose the flow of electron current in a conductor. Resistance is measured in units called ohms. The scientific definition of one ohm is the amount of electrical resistance that exists in an electrical circuit when one amp of current is flowing with one volt being applied to the circuit.

Great but what does this have to do with an Ecig? With some of our cartomizers, we offer a resistance/ohm option. Basic explanation: The lower the ohm, the quicker the atomizer heats up. This translates to more vapor and possibly shorter lifespan and increased chance of experiencing an unpleasant burnt taste.

Generally speaking, low resistance atomizers (1.5-1.8ohm) are intended to give the user an experience similar to a higher voltage setup (4.3V-6V) using standard voltage output batteries (3.2V-4.2V). Resistance is not as important when using a variable voltage device because the user is able to increase or decrease output voltage accordingly. However, this is not always the case. With dual coil cartomizers, we recommend 1.5 ohm - 2 ohm for 3.2V-5V devices and 6V for anything above 2 ohm.

I''m new to this,what do I need to get started?

Date:2014-11-06

  First, you will need to purchase a starter kit. Our starter kits come with everything you will need to begin in terms of parts. After you figure out which model starter kit you wish to purchase, you will need eLiquid to fill your cartomizers. All of our cartomizers are refillable with eLiquid. We suggest purchasing 2-3 bottles of eLiquid in various flavors and strengths in order to find the one most suitable to your preference.

Who invented E-cigarettes (Electronic Cigarettes)?

Date:2014-07-29

     While electronic cigarettes are a very new and upcoming device, electronic cigarettes were actually originally invented in 1963 by a man named Herbert A. Gilbert.  He originally called it a smokeless non-tobacco cigarette.  His invention drew moistened air through a heating element.  Likely because at the time, there was not very much negative stigma on smoking, the original electronic cigarette was not a very popular device.

    Fast forward to 2003 when Hon Lik, a Chinese pharmacist invented an e-cigarette using piezoelectric components.  This was the first traditional electronic cigarette design, with a battery, a heating element (often called an atomizer) and a cartridge that held the liquid nicotine.The e-liquid nicotine originally contained flavouring and propylene glycol as its two main ingredients along with nicotine.  Much has changed in the 10 years since Hon Lik’s invention, with variable voltage, bottom feeding glassomizers, aggressive modifications to the accessories, batteries, and even the literally thousands of varieties of e-liquid flavours.

 

http://upload.wikimedia.org/wikipedia/commons/thumb/a/a2/Cig_a_like--_2013-10-21_03-47.jpg/640px-Cig_a_like--_2013-10-21_03-47.jpg

This is an example of a first generation electronic cigarette. It was designed to look just like a traditonal tobacco cigarette.

It is amazing that in just 10 years electronic cigarettes have become as popular as they are.  

we provide electronic cigarettes, accessories, and e-liquid with nicotine in our electronic cigarette store.

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